Why Business People Get Frustrated With Lawyers

Why do many business people express frustration with lawyers?  Because most lawyers don’t get business.  That includes business lawyers.

Many business lawyers, including in-house counsel will privately admit they don’t understand the intricacies of business, especially strategy and management.  This is because managers and lawyers speak different languages.

Managers think in terms of getting things done.  Their tools are strategy and organizational management.  They also leverage finance, accounting, marketing, and operations.

In contrast, lawyers — including business lawyers — think like lawyers.  This means spotting issues and fly specking documents.  (I first heard the term “fly specking” from constitutional law scholar Roderick Hills, Jr. as a first year student at University of Michigan Law School.  Hills is now at NYU School of Law). The unfortunate result of this orientation is lawyers often fail to advance business priorities.

Sure, some lawyers are strategic, but they provide legal strategy.  They advise on how to negotiate contract or transactional terms, or on litigation strategy. They suggest how legal decisions might affect their client’s business.  But they rarely advise on business strategy and management practice.  Nor do they often advise on how to integrate business strategy and legal strategy.

In future posts, I will discuss how Legally Informed Strategy provides a solution to this problem.

3 Responses to Why Business People Get Frustrated With Lawyers
  1. Mr. Incognito
    July 13, 2009 | 6:04 am

    Do you think in-house lawyers have very low status within a business organization because focus on trees (and fly speck) rather than the forest?

  2. Doug Park
    August 22, 2009 | 6:34 pm

    That is one reason. Another reason flows directly from the perception that lawyers tend to focus on the trees rather than the forest. Many companies view legal as a support function and cost center. That means that legal does not add value. If legal better understand the business, its strategy, and its management, it would be better positioned to add value to the company.

  3. Mr. Incognito
    August 23, 2009 | 4:42 am

    Indeed, in his excellent books, David D’Alessandro (former CEO of John Hancock), shows nothing but contempt for in-house counsel (they cost money, and does not generate value)

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